privacy policy
Section 1 – What Information We Collect
When you interact with our business, we may collect the following types of information:
Personal Information You Provide:
* Name
* Billing and shipping address
* Email address
* Phone number
* Payment information (processed securely via third-party providers)
* Purchase history
Automatically Collected Information:
* IP address
* Browser type and device information
* Website usage data (pages visited, time spent, referring URLs)
Marketing & Communication Data:
* Email subscription preferences
* SMS/text messaging opt-in status
* Interaction with marketing messages (opens, clicks, responses)
Section 2 – How We Use Your Information
We use your information to:
* Process and fulfill orders
* Communicate with you about purchases, appointments, or services
* Send marketing emails or text messages (only with your consent)
* Provide customer support
* Improve our website, services, and customer experience
* Prevent fraud and ensure security
We only use your information for the purposes described above unless otherwise required by law.
Section 3 – Consent
How Do You Give Consent?
When you provide personal information to complete a transaction, place an order, or sign up for communications, you consent to our collection and use of that information.
For marketing (email or SMS), we will obtain your express consent before sending communications.
How Do You Withdraw Consent?
You may withdraw consent at any time by:
* Emailing us at kendra@beautyisamosaic.com
* Clicking “unsubscribe” in emails
* Replying STOP to any text message
Section 4 – SMS/Text Messaging (Important)
By opting into our SMS marketing program, you agree to receive recurring text messages related to:
* Promotions and sales
* Product updates
* Appointment reminders
* Cart or checkout reminders
Key Terms:
* Message & data rates may apply
* Message frequency varies
* Consent is not required for purchase
Opt-Out Instructions
You can opt out at any time by replying:
* STOP to unsubscribe
* HELP for assistance
SMS Data Privacy
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes.
Your SMS consent is used solely for communication from Mosaic Beauty Partners LLC.
Section 5 – Disclosure of Information
We may disclose your information only:
* If required by law
* To enforce our terms of service
* To protect our rights or safety
We do not sell your personal information.
Section 6 – Third-Party Services
We may use third-party service providers (such as CRM and messaging platforms) to facilitate communications. These providers process data on our behalf and do not have permission to use or share your consent data for their own purposes.
Section 7 – Payments
All payments are securely processed through Square.
* Payment data is encrypted (PCI-DSS compliant)
* Credit card information is not stored by us after transaction completion
Section 8 – Cookies & Tracking Technologies
We use cookies and similar technologies to:
* Improve website performance
* Remember user preferences
* Track website analytics
Examples include:
* Session cookies (temporary browsing data)
* Analytics cookies (track site usage)
* Cart cookies (store shopping cart info)
You can choose to disable cookies through your browser settings.
Section 9 – Data Security
We take reasonable precautions to protect your information, including:
* SSL encryption
* Secure servers
* Restricted data access
* Industry-standard security practices
While no system is 100% secure, we follow best practices to safeguard your data.
Section 10 – Your Rights
You have the right to:
* Access your personal information
* Update or correct your data
* Request deletion of your data (where applicable)
* Opt out of marketing communications at any time
To make a request, contact: kendra@beautyisamosaic.com
Section 11 – Age of Consent
By using this site, you confirm that:
* You are at least the age of majority in your state, or
* You have given consent for a minor dependent to use the site
Section 12 – Changes to This Policy
We may update this policy from time to time. Changes take effect immediately upon posting.
We encourage you to review this page periodically.
Section 13 – Contact Information
For questions about this Privacy Policy, contact:
Mosaic Beauty Partners LLC
Email: kendra@beautyisamosaic.com
Phone: 806.318.9707
Section 14 – Mobile Messaging Terms (Summary)
Your existing SMS Terms & Conditions section can remain largely as-is, but now works in conjunction with the above privacy disclosures.
Section 15 – SMS Communications & Data Privacy
When you provide your phone number or email and opt in to receive communications from Mosaic, we may collect and use your information as described below:
Information We Collect
We may collect your phone number and email address when you contact us, book appointments, or opt in to receive messages.
How We Use Your Information
We use this information to communicate with you regarding:
* Appointment scheduling and reminders
* Service-related questions (such as hair consultations or recommendations)
* Customer support and general inquiries
SMS Consent & Opt-In
By providing your phone number, you consent to receive text messages from Mosaic. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.
Opt-Out Instructions
You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
Data Sharing
We do not sell, rent, or share your personal information, including SMS opt-in data or consent, with third parties for marketing or promotional purposes.
Data Security
We take reasonable measures to protect your information from unauthorized access or disclosure.
Cookies & Tracking
Our website may use basic cookies or analytics tools to improve user experience and monitor site performance.
Your Rights
You may request to access, update, or delete your personal information at any time by contacting us.
